CANCELLATION & PROCEDURE
We collect payment for the first night when making a reservation, including a non-refundable reservation fee of $45 for each room reserved. A 14-day notice of cancellation is required, or you will be charged 50% of the reservation total - minimum charge, one night. A 48-hour, 10 AM EST, notice of cancellation is required, or you will be charged 100% of the reservation total.
All cancellations must be made in writing via email to the Clarendon Square. Your reservation is not cancelled until you receive a cancellation number from our office. Travel insurance is often worth the small cost. Please purchase trip insurance if you have reason to be concerned about canceling your trip.
We try our best to accommodate every reservation while maintaining a boutique quality for our inn. In order to offer a personal guest experience, we give first priority to guests booking longer stays.
For this reason, there may be minimum stay requirements for the dates you request. These vary according to season and demand. Feel free to phone us for last-minute cancellations or for exceptions. We often offer discounts for stays 5 nights and over.
- Rates vary for holidays, special events and length of stay.
- There are no cancellations or refunds for additional packages or parking.
- Please give advance notice for additional guests or those under 12 years old.
- While we can always be reached by phone, our front desk is not staffed 24 hours.
- The hotel kitchen is not available for guest use, per local health codes.
- We are a non-smoking property. Smoking and candles are not permitted in any rooms or common areas.
- Due to the architecture of our historic building, we are not handicapped accessible, and we do not have an elevator.
- Additional person supplement $45-$55 per night includes additional bed with fine linens, breakfast, and other hotel amenities.
- Hosted CHECK-IN time is 3-6 PM. Guests are welcome to arrive earlier to leave bags and begin their Boston visit.
- Evening arrivals are no problem! Please email or phone us if you require an EVENING CHECK-IN (after 6 PM), we will send along self check-in instructions for your convenience.
- CHECK-OUT time is 11 AM.