Policies & FAQs for our Boston Boutique Hotel
Each reservation made directly with Clarendon Square includes a non-refundable reservation fee of $45. A 14-day notice of cancellation is required, or you will be charged 50% of the reservation total with a minimum charge of one night. A 48-hour (10 AM EST) notice of cancellation is required, or you will be charged 100% of the reservation total. We do not offer changes to reservation dates within 2 weeks of arrival.
All cancellations for direct bookings must be made in writing via email to Clarendon Square Bed and Breakfast. Reservations made through our booking partners must be cancelled directly with them. Your reservation is not cancelled until you receive a cancellation number from our office or from our booking partner. To ensure fairness, we consistently apply our cancellation policy (based on date of cancellation) not on situation, and therefore we do not take liability for weather, health or family concerns. Please purchase trip insurance if these or other factors could affect your travel plans; it is worth the small cost.
Minimum Stay Policy:
We try our best to accommodate every reservation while maintaining the boutique quality of our inn. In order to offer a personal guest experience, we give first priority to guests booking longer stays. For this reason, there may be minimum stay requirements for the dates you request. These vary according to season and demand. Feel free to check our booking calendar closer to arrival, 2 night stays open 15 days before and 1 night stays open 10 days before arrival. We often offer discounts for stays of 4 nights and of 7 nights or more.
All reservations require a valid credit card. A pre-payment of one night is charged to the credit card provided at the time of booking to guarantee your reservation. The credit card used at the time of booking is kept on file until arrival. The name on the credit card must match the name on the reservation, and must be the name of the guest staying at the property. Pre-arrival check in is required with government issued ID and customer photo. Unless other arrangements are made, Clarendon Square will authorize and re-validate the card on file for the full balance due on the reservation plus $300 for incidentals on the arrival date or up to two days before. If you have provided a Debit card, your bank will withdraw money from your account that will be unavailable to you for up to 10 days. We recommend that you use a credit card for securing your booking.
General Hotel Policies:
- Rates vary for holidays, special events, and length of stay.
- Rates are based on double occupancy.
- All of our rooms have one queen sized bed and accommodate a maximum of two guests.
- While a manager can always be reached by phone, our front desk is not staffed 24 hours.
- We are a non-smoking property. For guest safety, smoking, candles or any open flames are not permitted in guest rooms or common areas. Minimum charge of $300 cleaning fee plus damages per occurrence.
- Due to the architecture of our historic building, we are not handicapped accessible, and we do not have an elevator. All guest rooms require multiple sets of stairs.
- CHECK-IN time is 3pm or later. Guests are welcome to arrive after 10 AM to leave bags and begin their visit.
- Arrivals are carefree with pre-registration online before arrival, and keyless entry to the property and to all guest rooms.
- We do not offer red wine at CS. Any damage to the property, including that caused by food or red wine, guest accepts responsibility for cleaning charges or full replacement costs of the damaged item. If damage renders the guest room unfit for occupancy, guest will be charged for each day of lost revenue until repair is completed.
- Roof deck and hot tub are open year round but access is not guaranteed. For guest safety, we are required to close the roof for extreme weather and for winds over 20 mph. The hot tub must be covered and re-secured with wind tie-down straps after each use.
- Guest rooms, roof deck, hot tub and common areas are for use by registered guests only. No additional guests may be hosted at the property and no parties or events may be held in the guest rooms or at the property. Un-authorized guests are charged a $125 resort fee per person.
- CHECK OUT time is 11:30 AM. Later check out if available with additional charges: 1:00pm: $45, 3:00pm: $75.
- Lost or non-returned key fee is $20
- Overnight parking is available at nearby garages just 3 blocks away and a 5 min walk. Rates vary but are typically $39/night on average. Limited visitor parking is available in front of the Inn: free for 2 hrs during the day, overnight each day and all throughout the weekend.
- No pets allowed.
Clarendon Square Bed and Breakfast is a lovely boutique hotel conveniently located near Fenway Park, the Boston Convention Center, and other attractions. We have a list of common questions to help you plan your ideal getaway in Boston travel.
Do you offer Breakfast?
• Bed and breakfast is the best term to describe Clarendon Square. Since reopening we have prioritized guest privacy with in room complimentary coffee, tea and morning snacks. We have several cute cafes and eateries where you can start your day with a full breakfast all within a few minutes walk; you will wish you had time to try them all.
How close is Newbury Street?
• Newbury Street is an 8-minute walk (about 5 blocks).
Where are you in relation to the new Boston Convention Center?
• The new Boston Convention Exhibition Center is located in South Boston, just a couple miles from the Inn and an 8-minute uber ride. Most events have shuttle busses that depart from the Marriott Hotel just a few streets away from the Inn. The Hynes Convention Center is only about a 5-minute walk from our property.
What is the closest “T” stop to the Clarendon Square Bed and Breakfast?
• The closest T stop is the Back Bay Station on Dartmouth Street, offering access to the Orange line and Amtrak. It is a 5-minute walk away. The Prudential Center stop on the Green line is almost as close.
Should we rent a car for our visit?
• Most of our guests enjoy the city by foot or take the subway or metro for further destinations. We have several rental options nearby should you require a car during your stay. Please see the list below at the bottom of this page.
Do the fireplaces work?
• All the fireplaces in Clarendon Square Bed and Breakfast are fully restored wood-burning fireplaces; putting guest safety first, we do not allow open flames of any kind on the property.
Do guest rooms have refrigerators?
• Each guest room has a medium sized refrigerator for guests to use. They are stocked with beverages for purchase while still leaving room for guest’s items.
Do you have any rooms with two beds?
• All of our rooms feature one queen-size bed and are designed for a party of two.
Do you have Internet access?
• We offer complimentary FAST Wi-Fi throughout the property.
Do you have any rooms for 3 or 4 people?
• We can accommodate at most two guests in one room.
Do you have hair dryers?
• We provide hair dryers for your convenience.
Do you have an elevator?
• Our historic building was designed as a single-family row house in the 1860s with no elevator. We are more than happy to carry luggage to your room for you. Please let us know if stairs are a problem for you when making your reservation so we can best meet your needs.
Do you have parking?
• Overnight parking is available at nearby garages just 3 blocks away and a 5 min walk. Rates vary but are typically $39/night on average. Limited visitor parking is available in front of the Inn: free for 2 hrs during the day, overnight each day and all throughout the weekend.
Do you have minimum stay requirements?
• In order to offer a personal guest experience, we give first priority to guests booking longer stays. For this reason, there are always minimum stay requirements that vary according to season and demand. Feel free to check our booking calendar closer to arrival, 2 night stays open 15 days before and 1 night stays open 10 days before arrival. Many times we offer discounts for stays of 4 nights and of 7 nights or more.
Do you allow children?
• We fashion the Clarendon Square experience as a restful one for adults.
Do you allow pets?
• We do love pets, but we are unable to accommodate them at the Inn. We recommend the Urban Hound Hotel, which is just a few blocks from our property.
Do you offer/accept gift certificates?
• We do offer gift certificates for stays at Clarendon Square. You may purchase Gift Certificates here.
May I book a specific room?
• We are happy to take requests and do our best to accommodate everyone’s wishes, but we can not guarantee a specific room other than the Luxury Suite.
Arrivals/Departures: What time is check-in? May I check-in early?
• Check-in time is after 3pm. If your flight is arriving earlier, you may drop your luggage after 10 AM and get started with your day.
What time is check-out? Can I store my luggage if I have a later flight?
• Check-out time is 11:30am. If you have a later flight, you are welcome to leave your bags and return at your convenience later in the day.
Cancellations: What is your cancellation policy?
• For bookings made directly with Clarendon Square a non-refundable reservation fee of $45 is applied to your credit card for each room reserved. A 14-day notice of cancellation is required or you will be charged 50% of the reservation total – minimum charge, one night. A 48-hour, 10 AM EST, notice of cancellation is required, or you will be charged 100% of the reservation total regardless of reason. We do not offer changes to reservation dates within 2 weeks of arrival. All cancellations must be made in writing via email to Clarendon Square Bed and Breakfast. Your reservation is not cancelled until you receive a cancellation number from our office. We cannot take responsibility for issues related to weather, health or family matters. Travel insurance is often worth the small cost and is available during the reservation process or at ‘INSURE MY TRIP”.
Can we depart earlier than expected if something comes up?
• Early departures are considered cancellations of nights reserved and are non-refundable. We do not accept changes to reservation dates within 2 weeks of arrival. We highly recommend travel insurance to protect against last-minute emergencies.
Who do you recommend for travel insurance?
• You may purchase trip insurance at competitive rates when making your reservation, or use the site “INSURE MY TRIP” to get quotes from many insurance providers. Either way, you will have coverage for delays or cancellations due to weather, peril, job loss, and medical crisis. The policies have additional benefits for medical care during travel, including medical evacuation.
How close is Fenway Park to the bed and breakfast?
• Fenway Park is within walking distance, under 20 minutes by foot. You can walk 8 minutes up Dartmouth Street and take the Green T line out to Kenmore Square.
How do we get Red Sox tickets?
• Many guests at Clarendon Square Bed and Breakfast want to see a Red Sox game during their visit. With many winning seasons in a row, there is high demand for these tickets. Find out more about the game schedule, ticket availability, and Fenway Park at Redsox.com.
To locate sold-out tickets, we suggest trying:
Finally, we highly suggest a tour of Fenway Park. The stadium tour is a wonderful way to get up close and personal with Fenway Park.
Are there any car rental agencies near Clarendon Square Bed and Breakfast?
• Most car rental companies have downtown pick-up locations, as well as at the airport. Listed below are several locations within walking distance from the inn where you may pick up a car rental.
- Avis: Government Center (617) 534-1400
- Dollar: Marriott Hotel (617) 578-0025
- Budget: Park Plaza (617) 497-3669
- Hertz: Park Plaza (617) 338-1500 or Westin Hotel (617) 338-1506
- National: Downtown Boston (617) 557-7179
- Thrifty: Downtown Boston (617) 330-5011