 | Frequently Asked Questions |
LocationHow far are you from Fenway Park?How far are you from Newbury Street? How close is the new Boston Convention Center? What is the closest T stop to Clarendon Square? Should we rent a car for our visit? RoomsDo the fireplaces work?Do you have any rooms with two beds? Do you have any rooms with a King bed? Do you have internet access? Do you have any rooms for 4 people? Do you have hair dryers? RoomsDo you have an elevator?Do you have parking? ReservationsWhy do you have minimum night requirements?Do you allow children? Do you allow pets? Do you offer/accept Gift Certificates? May I book a specific room? Arrivals / DeparturesWhat time is check-in? Can I check-in early?What time is check out? Can I store my luggage if I have a later flight? CancellationsWhat is your cancellation policy?Can we depart earlier than expected if something comes up? What if I must cancel due to a death or medical emergency? Who do you recommend for travel insurance? Around BostonHow do we get Red Sox tickets?Which car hire agencies are near Clarendon Square? LocationHow far are you from Fenway Park?Fenway park is a 20 minute walk away. Or you can walk 8 minutes up Dartmouth Street and take the Green T line out to Kenmore Square. How far are you from Newbury Street?Newbury street is an 8 minute walk up Dartmouth street – about 4 blocks. Where are you in relation to the new Boston Convention Center?The new Boston Convention Center is located in South Boston – not the South End where we are located. To get there, a short taxi ride of about 12 minutes is required. What is the closest T stop to Clarendon Square?The closest T stop is the Back Bay Station on Dartmouth Street. Offering access to the Orange line and Amtrak it is a 5 minute walk away. Should we rent a car for our visit?No. Boston is not an easy city to navigate if you are unfamiliar with it. Furthermore, everything in the city is within walking distance from our location. We suggest saving your self the frustration, time, and extra costs a rental car would create. For day trips out of the city, there are a variety of car hire agencies within walking distance where guests often rent a car for a day or two. RoomsDo the fireplaces work?All the fireplaces in Clarendon Square are functional; however due to more recent fire code and safety concerns, guests are no longer allowed to have fires in their rooms. We apologize for any inconvenience; however, our guests’ safety is paramount. Do you have any rooms with two beds?No. All of our rooms feature one queen size bed. Do you have any rooms with a King bed?No. All of our rooms feature one queen size bed. Do you have internet access?Yes. There is wifi access throughout the property as well as high speed jacks in all guest rooms. It is, of course, complimentary. Do you have any rooms for 4 people?No. At most we are able to accommodate a third person in a room by using an aero mattress complete with fine linens. Do you have hair dryers?Yes. There is a hairdryer in every room stored in the closet near the iron and ironing board. BuildingDo you have an elevator?No. Part of the history and style of the townhouse is the central staircase. If an elevator were installed it would destroy the style and design. We do not expect guests to carry luggage up or down stairs and are more than happy to do it for them. If stairs are a problem for you, please inform us upon making your reservation so we can reserve a room for you with as few stairs possible. Do you have parking?Yes. Parking is available by reservation in one of the two parking spaces on site for $20/night. The spaces will accommodate most cars and some small SUVs. If your car is of regular size, it will be no problem to park it in one of our spaces. As availability is limited, please reserve your space when making your reservation. There are also visitor spaces around the neighborhood that are easily found if you are good at hunting; these are found without difficulty before 4 PM. There is also garage parking three blocks away at a rate of $22/overnight. ReservationsWhy do you have minimum night requirements?We wish we could accommodate all those who wish to stay, but one of the charms of our Inn is its small size. In order to maintain our high level of guest experience, we prefer to minimize the number of guests arriving and departing. Do you allow children?Yes. Children are allowed provided their parents are well behaved. A playpen/crib is available if needed. Do you allow pets?No. We are unable to accommodate pets. Do you offer/accept Gift Certificates?No. May I book a specific room?Typically, a reservation is not for any specific room as all rooms at that rate are the same size and as equally furnished and well appointed. We are happy to take requests and do our best to accommodate everyone’s wishes, but do not guarantee a specific room. Arrivals / DeparturesWhat time is check-in? Can I check-in early?Rooms typically are ready by 3 PM. If you would like to check in earlier than 3, we are happy to welcome you, check you in, store your bags, and give you any information you need so that you can go out and enjoy your day while housekeeping finishes preparing your room for your arrival. What time is check out? Can I store my luggage if I have a later flight?Check-out time is 11AM. We appreciate your cooperation in observing the 11am check-out time so that we may service the house for our newly arriving guests. If your traveling schedule does not coincide with our check-out time, we are happy to store your luggage so that you can enjoy the city and return at your convenience later to retrieve your luggage. CancellationsWhat is your cancellation policy?Your credit card number is required to guarantee your reservation. For reservations cancelled more than 14 days from the arrival date, there is a $35 cancellation fee. For cancellations within 14 days of arrival, the guest is responsible for 50% of the booking. For cancellations within 48 hours, guests are responsible for the full booking amount. Early departures are considered cancellations of nights reserved. Please note that all cancellations must be made in writing via email or snail mail to Clarendon Square. Do not consider your reservation cancelled unless you receive a cancellation number verifying that we received your request. Can we depart earlier than expected if something comes up?Early departures are considered cancellations of nights reserved and are subject to our cancellation policy. For instance, guests are responsible for the full amount of any nights cancelled within 48 hours. Again, we highly recommend travel insurance as Clarendon Square can not take responsibility for of all the things that come up in people’s lives. What if I must cancel due to a death or medical emergency?Our standard cancellation policy still applies. We are more than happy to provide you with any necessary documentation to submit to your travel insurance company. Who do you recommend for travel insurance?Because there are several options available for travel insurance, and individual needs vary, we cannot recommend one travel insurance resource for everyone. To facilitate your research in looking for the appropriate coverage for your travel, we've provided a link to insure.com where you can review a variety of travel insurance options in one place. There you will find the tools to help you determine the coverage necessary and the carriers available to facilitate your ease and enjoyment during your travels. Around BostonHow do we get Red Sox tickets?Many guests at Clarendon Square want to see a Red Sox game during their visit. As to be expected, there is a high demand for these tickets. Find out more about the game schedule, ticket availability, and Fenway Park at Redsox.com. To locate sold-out tickets, we suggest trying: Which car hire agencies are near Clarendon Square?While we do not have an arrangement with any particular car hire agency, most car rental companies have downtown pick-up locations as well as at the airport. Listed is the name of the hotel or city location that is in walking distance from the Inn for a more convenient drop off or pick-up. Closest are listed first. Avis: Government center (617) 534-1400 Dollar: Marriott Hotel (617) 578-0025 Budget: Park Plaza (617) 497-3669 Hertz: Park Plaza (617) 338-1500 or Westin Hotel (617) 338-1506 National: Downtown Boston (617) 557-7179 Thrifty: Downtown Boston (617) 330-5011 |
Clarendon Square
198 West Brookline St.
Boston MA 02118
617-536-2229